IT is a physical sport.
We put the locker on your wall before you sign.
Thirty days. One site. A stocked on-site badge-access smart locker, installed by Surya, at no charge. If it does not earn its place, we take it back. If it does, the site comes onto one IT standard: the Microsoft platform, the devices and day to day operations, run by Surya 24 hours a day, every day of the year.
Built for organizations of 15 to 250 people whose work happens in a building - clinics, care groups and manufacturing plants - with more than one site and no large internal IT department.
One IT standard for every site. Fully configured. It stays configured.
One published price
$100 per person per month.
$5,000 minimum. One locker per site included. Additional lockers and specialized devices quoted separately.
See the price in full →/ Before you sign
How the thirty days work.
/ 01
Day 0
A 30-minute call to pick the site and confirm there is a wall, power and a network port.
/ 02
Week 1
Surya delivers and installs the locker and stocks it with a small set of loaner devices configured to the standard for that site. Surya owns the loaners during the trial.
/ 03
Days 1-30
When a covered device at that site fails, the person goes to the locker. Obviously dead, straight to the locker. Might come back, a 30-minute restoration window on the Surya line, then the locker. Every swap is recorded.
/ 04
Day 30
Sign, and the organization comes onto the platform; the customer buys its own stock for the locker and the loaners go home. Do not sign, and Surya removes the locker. Nothing is owed either way.
One site, one locker, one trial per organization. Offered to organizations of 15 to 250 people with more than one site. The trial covers the locker and the swap; the platform, 24/7/365 operations and the AI foundation start at signature.
/ IT is a physical sport.
The work is in the building. So is the fix.
A clinic does not stop because the ticket queue is short. It stops because the exam room workstation is dead and the replacement is two days away. A plant line does not care that the help desk answered in ninety seconds.
Surya is built for that: the replacement is already in the building, in the locker, configured to the standard, and the person who needs it can get it without waiting on anyone. The platform, the support line and the custody record run behind it.
Surya does not station people at your sites. The locker, the stock and the swap are the on-site presence; the operations behind them run around the clock from Surya.
/ What is included
Four layers, operated as one standard.
/ 01
Platform
Microsoft 365 and Azure, configured to the Surya standard and kept there.
What this coversSurya defines and operates the supported standard. Clinical and production decisions, business approvals and data authority stay with your organization.
/ The sign on the wall
Every site on the standard gets a locker.
An on-site badge-access smart locker goes in at every site Surya brings onto the standard. Networked, every slot tracked, stocked with the site's approved replacement devices, refilled from the Surya RTP distribution center the next business day.
It is how a person at the site gets working again without waiting on anyone: obviously dead, straight to the locker; might come back, a 30 minute restoration window, then the locker. Every swap is recorded against the serial.
One locker per site is included in the price. Sites that need more than one are quoted for the additional units. The customer purchases and owns the devices inside it; Surya provides, installs, owns and operates the locker.
See how the locker works →/ You have this problem if
Six signs your sites are drifting.
- Every site has a slightly different setup.
- Site managers handle equipment and troubleshooting locally.
- New hires wait for a working setup.
- Spares sit in a closet and nobody knows whether they are current.
- The Microsoft tenant was set up years ago and nobody owns it.
- Each new location becomes its own IT project.
If two of these are true, put us to the test.
/ When something breaks
When something breaks, the path is already known.
Obviously dead: straight to the locker. Might come back: a 30-minute restoration window, then the locker.
/ 01
Known configuration
/ 02
Known support path
/ 03
Known recovery procedure
/ 04
Known replacement standard
/ 05
The person keeps working
The person at the site makes the first move. If the device is obviously dead - no power, damaged, will not start - they go straight to the locker and pull the working replacement. If it might come back, they call support and a 30-minute restoration window opens; if it is not working at the end of that window, the replacement comes out of the locker. Either way, the swap is recorded.
Standardization makes site technology more predictable to operate and to recover. It is not a guaranteed repair time.
/ How it starts
Platform first. Then site by site.
/ 01
Platform first
Surya takes the Microsoft tenant for the whole organization and brings it to the supported standard by an agreed date.
/ 02
First site
One clinic or plant validates the site modules, the support path and the recovery method.
/ 03
Operate
24/7/365 support for end users and the platform, with device flows and stocking running as standing workflows.
/ 04
Repeat
The remaining sites come onto the same standard, one at a time.
/ Proof
- ~40 patient-facing clinics served
- 4 states
- Four manufacturing sites served through one operating model
- BAA available
- SOC 2 Type II examination complete
- NIST 800-88 certified erasure
/ Straight answers
Straight answers.
IT is a physical sport.
Bring the tenant, the site list and the applications each location depends on. We will tell you what the standard looks like for your organization and when it can be in place.