The end of IT support as it exists today.
We keep your people up and secure, and your sites up and secure. Your IT Department. Every number published.
$100 / person / month
Flat, published. $5,000 a month minimum — covers up to 50 people. Support, security, one setup per role, and Standby are included. Device movements bill at the published per-event rates on the pricing page. OT/IT devices and sites run under Surya Critical, quoted separately.
Included in the $100
- Support and automation
- Endpoint management and security
- Standard setup maintenance
- Standby readiness
Published per-event charges — the rate card
- Shipping and kitting
- Retrieval and receiving
- Wipe and reprovisioning
- Setup moves, changes and recycle handoff
- Storage
/ Who this is for
Companies with 50 or more people on Microsoft 365 — Microsoft's business email, apps, and sign-in service. That is the whole qualification. You hold your own Microsoft 365 licensing, including sign-in and device management (Entra ID and Intune); we operate inside it. Multi-site operations where a down device stops work — clinics, plants, distributed and acquired workforces — are where this pays for itself fastest.
$100 per person per month · $5,000/mo minimum, covers up to 50 people · Device movements at published per-event rates · One national hub in Research Triangle Park, NC · Spare pools staged at your sites
/ Three things Surya owns
Three things Surya owns.
/ The people
Support for every person.
AI answers the help request first; a human specialist joins remotely when it can't. Unlimited requests, inside the $100.
/ The machines
Endpoint management and security.
Every machine stays patched, configured, and locked down, and company systems stay reachable only by the person they belong to — run on Microsoft Intune and Microsoft Entra, licensed by you. One standard setup per role, kept current by us.
/ The physical layer
Devices moving on the meter.
Setup, shipping, retrieval, wipe, rebuild, storage, and disposition run from the RTP hub, tracked by serial number at every handoff, and bill per event at the published rates.
/ Where this runs
Three operations, one physical layer.
/ Healthcare
A practitioner down is care not delivered.
A dark clinic seat or front desk costs visits and revenue by the hour. A spare, already set up, comes from the on-site pool onto the floor in minutes; the dead machine leaves tracked by serial number, HIPAA-aligned.
How we keep clinics running →/ Manufacturing
A dead machine is product that doesn't ship.
When an HMI or engineering laptop drops at 2am, the line can't wait on a courier. A spare comes out of the plant's on-site cage, already set up to run; the night shift keeps moving.
How we keep lines moving →/ Private Equity
Day one of the roll-up, everyone needs a working laptop.
Every day the acquired workforce can't work, the integration clock slips. We stage and ship thousands of ready-to-work devices from the RTP hub in days.
How we run day one →OT/IT devices and sites — firewalls, HMIs, PLCs, industrial PCs, clinic edge hardware — run under Surya Critical, quoted separately.
/ One operating example
A clinician's laptop dies mid-shift.
The same Tuesday, run two ways. Movements bill per event at the published rates.
/ Before
- –A clinician's laptop dies mid-shift.
- –A ticket is opened for hardware, and the seat stays dark.
- –A replacement is ordered, shipped, and hand-built on arrival.
- –The dead machine sits in a drawer, unerased and unaccounted for.
/ After
- +A spare from the on-site pool, already carrying your standard setup, is walked to the floor.
- +The clinician signs in and keeps seeing patients.
- +The dead machine is sealed and shipped to the RTP hub on your carrier account.
- +It is erased with a certificate to NIST 800-88, then rebuilt to stock or retired — tracked by serial number throughout.
/ Measured, published.
−49%
median resolution time, first month of agentic operations
17.6%
of cases resolved end-to-end, no human touch
2.9 min
median to first action
157
laptops · 26 offices · 3 business days · 100% delivered
66
fulfillment events per 100 managed devices annually
1999
operating since
Each metric is defined on the numbers page. Facility handling, custody, and erasure practices are documented in the Trust Center.
/ How it starts
Three steps to running.
/ 01
One working session.
You bring your org chart, your site list, and your current IT invoice. The session is the discovery; there is no discovery phase.
/ 02
A fixed deployment quote.
The session produces a written quote — per person, per site, per deployment event. The quote you sign is the number.
/ 03
Devices ship from the hub.
Machines are set up to your standard at the RTP hub, spare pools are staged at your sites, and movements start billing per event.
/ Start here
Price your fleet, or start with a conversation.
The calculator returns a per-person figure and an estimated annual movement spend from your headcount. Estimates, not quotes — the quote you sign is the number.
sales@suryatechnologies.com · Research Triangle Park, NC 27703