Standardized technology for physical sites
Keep your sites working.
Standardized devices and site networks, with replacement equipment ready when something fails.
Start with Standby. Add Endpoint, Fabric, or both as your needs grow.
SOC 2 Type II audited. Report available under NDA. · Explore the products
Start with what you're responsible for.
See how Surya supports your business, portfolio, IT team, or security responsibilities.
I lead the business
Keep locations productive, prepare for technology failures, and give your team more time to improve the business.
For CEOs & business leaders →I oversee portfolio operations
Explore a repeatable technology standard for portfolio companies with physical locations, with clear responsibilities and a practical starting point.
For private equity →I lead IT
Put routine infrastructure operation on a supported standard while your team owns applications, integrations, and business workflows.
For IT leaders →I lead security
Evaluate connected assets, access controls, security boundaries, and evidence across your physical environments.
For security leaders →/ How far Surya goes
Start with a replacement ready at the site. Go as far as you want.
Surya Standby
Protect revenue. Keep customer commitments.
Protect revenue and customer commitments by keeping your sites working when critical equipment fails.
- Surya operates
- prepared replacement coverage for the equipment written into your scope. Workstations and peripherals sit in a badge-access smart locker on the wall; switches, firewalls and other site equipment are staged on site or shipped from the Surya facility in Research Triangle Park. Issuance is recorded against the serial number, returns and certified erasure are handled, stock is refilled.
- You keep
- your standard, your IT, everything else.
Where the Surya relationship starts, and complete on its own.
See Surya Standby →Surya Endpoint
Productive people. Protected business.
Make your people productive from day one and keep control of company access and data through every hire, role change, and departure.
- Surya operates
- the workstation environment - identity, provisioning, configuration, protection, backup and restore, joiners and leavers. The devices in the locker are now built by Surya.
- You keep
- your applications and what people do with them.
Surya Fabric
Reliable operations. Secure growth.
Keep every location operating securely and at full speed, with network capacity and resilience that support your growth.
- Surya operates
- the complete site-network system - supplied equipment and standard configuration, edge, switching, wireless, segmentation, and OT security where it applies, with a tested recovery procedure.
- You keep
- your production systems and the work that runs across them.
Every relationship starts with Standby. Add the workstation environment, the network, or both, in whatever order the site needs.
All three together, on one standard, under one agreement: Surya Foundation.
Surya Control operates Endpoint and Fabric and is never a separate purchase. OT and CPS security sits inside Fabric where the supported scope includes it.
/ How it is run
The agent answers first. People take the rest.
Every Surya product is run by the Surya Agent Network. It takes the first response on a support request, runs the device flows, and hands anything it is not permitted to finish to Surya engineers on shift.
78%
of responses are AI-first
AI-first means the first response to a support request comes from the Surya Agent Network, not a person. Measured across every customer Surya operates, over the 90 days to September 2026.
Three shifts
365 days a year
Surya engineers are on shift around the clock, every day of the year. What the agent cannot finish goes to a person who is already working.
Nothing consequential without a person
Inside Surya Endpoint and Surya Fabric, the Agent Network works under Surya Control: routine, allowlisted operations run under your standing policy; privilege grants, destructive actions and broad policy changes wait for your named owner.
Under Surya Standby on its own, the Agent Network runs the replacement loop - issuance, returns, replenishment and the custody record. Surya Control is not involved, because there is no tenant scope to govern.
/ Device access and recovery
Where a prepared device makes a difference.
At shift change, after a device failure or when a site needs its next spare, the physical handoff matters. Explore four use cases for Surya Standby, the product the Surya relationship starts with.
- Start the shift
Explore a defined checkout and return process for shared equipment.
- Replace a failed device
Prepare a replacement and an authorized path back to work.
- Restore the spare position
Follow the return and replenishment process across locations.
- Check readiness
Define what a device needs before it is issued again.
/ Evidence
How we verify your deployment.
These checks define acceptance for the purchased scope. Results are specific to the product, configuration and deployment being tested.
Each check belongs to the product named beside it, so acceptance for a purchased scope runs the checks that scope requires rather than all seven.
- Surya Standby: a working replacement prepared to the agreed configuration reaches the person, and the issuance and custody are recorded.
- Surya Endpoint: a replacement restores the defined working state, and a data restore returns protected data to that state.
- Surya Endpoint: identity recovery works, and an unauthorized recovery attempt is denied.
- Surya Fabric: network recovery returns the approved configuration.
- Surya Control, inside Endpoint or Fabric: a permitted automated correction is applied and verified.
- Surya Control, inside Endpoint or Fabric: a prohibited action is stopped and raised through the exception path.
- Surya Control, inside Endpoint or Fabric: the operations appliance is replaced and rebuilds its working state.
SOC 2 Type II audited. Report available under NDA. Company credentials →
Surya's documented work covers multi-site device logistics, preparation, delivery, recovery and custody. It is the operational history behind Surya Standby, reported at its own scope rather than as a claim about the whole product./ What you'll experience
Four phases. Each one has a finish line.
Phase 1
Discover
- Your sites, people and equipment classes are reviewed, and the configurations you already run are captured per agreed role or equipment type.
- Every prerequisite is named, with an owner, including the identity and approval arrangements the replacement workflow needs.
- One written quote for the declared scope: the subscription, the deployment fee, and what you buy directly.
Phase 2
Prepare and install
- Replacement equipment is prepared to the agreed configurations, and the physical arrangement the scope calls for is installed. 30-day installation target once readiness is met.
- Where Endpoint or Fabric is purchased, Surya installs that scope to the released standard.
- Acceptance is the finish line: every required test passed, with the evidence recorded.
Phase 3
Operate Standby
- Issuance is authorized and recorded against the serial number, and returns, readiness checks and replenishment run as a scoped physical process.
- Faults inside the accepted scope are Surya's to resolve.
- Standby on its own does not include Surya Control, so ongoing tenant, endpoint and network administration stays with your organization or its current provider.
Phase 4
Add deeper scope when you need it
- Add Surya Endpoint, Surya Fabric or both on top of Standby, independently and in either order. There is no mandatory period and no mandatory upgrade.
- Surya Control is included with Endpoint and Fabric, running routine operations from the allowlisted catalogue while consequential changes wait for your authorization.
- All three together are Surya Foundation. The next site goes on the same standard, with the same acceptance tests.
/ Who owns what
Surya operates what you purchased. Your team keeps the rest.
With Surya Standby alone, Surya prepares, issues, tracks, returns and replenishes the replacement equipment. Ongoing tenant, endpoint and network administration stays with your organization or its current provider. Purchasing Surya Endpoint or Surya Fabric moves the routine operation inside that scope to Surya.
Surya
- Product operation across every element the purchased product requires, and nothing outside it
- Prepared replacement equipment, authorized issuance and custody, returns and replenishment under Standby
- Device lifecycle and configuration management where Endpoint or Fabric is purchased
- The defined security and recovery behaviour
- Product faults inside the accepted scope
- Product support and supported vendor escalation
- Release improvements for every customer at once
Your internal IT
- Business applications and their vendors
- AI workflows and process design
- Access and business decisions
- Ongoing production administration wherever Endpoint or Fabric has not been purchased
- Integration with business systems
- Adoption and the results the business wants
Consultants you choose
- Advice or projects you independently decide to buy
- Not required to keep the Surya product running
- Cannot create obligations for Surya
Your IT team and current providers can remain in place. Surya operates and restores the purchased product within its agreed scope.
/ Operating environments
Built for the environments where technology becomes physical.
Industrial
Keep production moving.
Standardized technology infrastructure around plants, production environments and industrial operations.
Explore Industrial →Commercial
Connected buildings need an operating layer.
Modern buildings depend on networks, automation systems, access control, security, IoT and other connected infrastructure.
Explore Commercial →Healthcare
Technology resilience where care cannot stop.
Healthcare environments combine enterprise IT, clinical endpoints, medical devices, building systems and physical infrastructure.
Explore Healthcare →Different physical environments. One operating standard.
/ Straight answers
Straight answers.
Tell us what your physical operation does and what stops when technology fails.
We will determine whether an existing Surya product fits the problem. Qualification checks your environment against a released standard. It does not begin a consulting engagement.