Configuring Entourage 12 on MAC OS 10.5.4 (leopard) for Exchange Server
Mon, 06/01/2009 - 09:19

 

Click on Entourage and choose Account Settings from the Drop Down

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Internet Explorer 8 Open in new Tab/Window does not work
Thu, 04/23/2009 - 10:27

Issue:

You are unable to open a new Tab/Window or nothing happens when you open a new Tab/Window after updating to Internet Explorer 8

when right clicking and choosing open in new tab window or when clicking on a hyperlink.

 

Resolution:

Re registering the actxprxy.dll  file seems to fix this issue, the reasons for why this fix works are not clear.

 

Follow the Instructions below to re register the actxprxy.dll :

Click on Start —> Run and type cmd and hit enter.

In the command Prompt window type Regsvr32 actxprxy.dll  and hit enter

Internet Explorer crashes when accessing SharePoint
Mon, 04/20/2009 - 08:25

Issue:

Internet explorer has encountered a problem and needs to close, We are sorry for the Inconvenience

SharePoint mixed office versions error

You Receive Error 1327 Invalid Drive: Error when Installing or uninstalling an application
Mon, 04/20/2009 - 08:21

Issue:

You Receive Error 1327 Invalid Drive: Error when Installing or uninstalling an application on your computer.

invalid drive

Resolution:

Click Start-->Run. In the Run dialog box type  regedit, and then click OK.

Creating and Sharing a Secondary Calendar in Outlook with editing permissions:
Mon, 03/23/2009 - 09:05

Sharing a Secondary Calendar in Outlook with editing permissions is relatively simple, to do this click on File—New—Calendar

2.1

Give a Appropriate name to the second calendar and click on OK

Sharing of Calendars in Outlook
Mon, 03/23/2009 - 08:58

Sharing a Primary Calendar in Outlook with editing permissions (other user can Add,edit and Delete your calendar entries)

To Share a Primary Calendar in Outlook with editing permissions, right click on the Calendar and choose Properties

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How to restart or shutdown a remote machine
Thu, 03/12/2009 - 08:15

If you can ping the remote machine and have administrative rights on that machine, you can use the windows remote shutdown utility to restart or shutdown a remote computer .

1. Go to Start - Run and type shutdown -i (A remote Shutdown Dialog Box will appear)

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2. Click on Add and type either the  IP address or DNS of the remote machine and Click OK

Installing the Surya Agent on your computer.
Mon, 03/09/2009 - 09:37

1.To Install the Surya agent click on the following link or copy- paste it into your browsers address bar and hit Enter

 http://control.suryatechnologies.com/dl.asp

2.On the resulting Webpage click on the link which says “click here” as shown in the image below.

Disabling GroupWise Libraries Integration in Microsoft Office applications
Tue, 03/03/2009 - 04:13

Issue:You may receive the following error message every time you use MS Office applications even though when you check “Don not display the message again”.

How to Contact Surya Support (Standard Support Hours: M-F 8am to 5pm)
Tue, 03/03/2009 - 03:43

The following document outlines three methods of submitting technical support (computer) problems to Surya in order of efficiency:

 

Method 1: Submitting a ticket via the Surya Icon in your System Tray
Method 2: Emailing Surya Technologies Support (support@suryatechnologies.com)
Method 3: Calling Surya Technologies via Phone