Welcome to Surya Technologies

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Surya Technologies is a Raleigh, NC based provider of managed IT services.

Surya's unique approach to managed services includes on demand data center hosted applications, certification and management of onsite client infrastructure, and "high touch" help desk services.

Surya's client relationships fall into two broad categories:

  • Customers with existing IT departments where Surya provides a customized blend of services that allow IT departments to fill gaps in their existing infrastructure and refocus on core business related tasks
  • Customers without existing IT staff where Surya provides complete IT management -- from help desk services designed to keep employees productive to CTO services that provide valuable strategic support.

 Our goal in either of these scenarios is to create a measurable return on investment for our clients by maximizing employee productivity. This is accomplished by:

  • Efficient help desk response -- A  help desk infrastructure that can resolve most issues remotely within 30 minutes.
  • After hours scheduling -- Surya offers customers the option to schedule issue resolution after normal business hours, this helps customers stay productivity during the day, and have non critical issues resolved at night. This also applies to computer migrations, software rollouts, etc. that traditionally cost valuable business hours.
  • Effective infrastructure management -- True 24/7 staffing to remotely monitor and correct server and other infrastructure issues. This enhances the uptime of both your onsite and hosted IT infrastructure.
  • Strategic planning -- Surya is always working with new technology and understanding how to apply it to your business. We pride ourselves on bringing "fortune level" intrastructure to small and medium sized companies at an affordable cost.

 We have recently transitioned to a new content management system for our public website in order to more effectively publish some of our more routinely used help desk troubleshooting content.

As a result of this, we have not yet placed our detailed services descriptions into the new site -- please excuse the inconvenience -- if you wish to contact us for information on our managed services, please click here.